Expecting More Say

A STUDY OF AMERICAN PUBLIC ATTITUDES ON THE ROLE OF THE PUBLIC IN GOVERNMENT DECISIONS

 

With a Special Section on the Impeachment Process


 

Contents

Overview

Findings

Public Influence and the Impeachment Process

Acknowledgements

Questionnaire

 


Overview

How much influence should the public have on the decisions government makes? Should elected officials make decisions according to their own judgment or according to the views of the majority they represent? These are age-old questions, but they have recently gained greater significance.

One reason is that over the last decades there has been a dramatic decline in the public's belief that the government serves the interests of the public as a whole. Trust in the government is down. Disenchantment with government has also contributed to declining voter turnout.

Another reason the issue of public influence has gained special prominence is the recent decision of the House of Representatives to impeach the President despite strong and consistent public opposition. This has provoked widespread debate about how much members of Congress should pay attention to public attitudes when making decisions.

To find out how the American public feels about these broader questions, and also to find out how the public's views on these issues relate to the impeachment process, the Center on Policy Attitudes conducted a study that included:

  • a review of existing polling data going back several decades;
  • focus groups in Albuquerque, New Mexico; Baltimore, Maryland; and Roanoke, Virginia;
  • a nationwide poll of a random sample of 1,204 respondents (margin of error 3-4%) conducted January 26-31, 1999 (results were weighted to be demographically representative).

Briefly stated, the key findings were:

  • An overwhelming majority of Americans feels that the views of the public should have substantially more influence over government decisions than they presently do, and a very strong majority feels that the public's views should have more influence than those of elected officials;
  • A strong majority believes that most of the decisions the government makes are not the decisions that they would make, and an overwhelming majority believes that the government is not being run for the benefit of the public as a whole;
  • The public's feeling of being marginalized from government decisionmaking has risen dramatically over the last few decades;
  • A strong majority feels that policymakers should pay close attention to polls when making public policy;
  • Majority support exists for increasing the influence of the public, even though the public as a whole underestimates the competence of the public to make judgments on public policy;
  • An overwhelming majority believes that if the public gained more influence, this would counteract a perceived trend toward wealth concentrating in fewer hands.

On the issue of the impeachment process:

  • A strong majority believes that investigation of, and the decision to impeach, President Clinton were not supported by the majority of Americans and that members of Congress should have voted on impeachment consistent with the views of their constituents;
  • According to trend line measures, the impeachment process appears to have significantly worsened the already low perception of government responsiveness to the public, as well as confidence that the government does what is right. Some measures are at an all-time low.

1. An overwhelming majority of Americans feels that the views of the public should have substantially more influence over government decisions than they presently do, and that the public's views should have more influence than those of elected officials. A strong majority expresses confidence in the public's judgment and says it would give more credence to the decisions of a random sample of Americans informed on all sides of an issue than to the decisions of Congress.

To determine how much influence respondents felt the public should have over government decisions, they were asked to consider "how much influence the views of the majority of Americans" have on "the decisions of elected officials in Washington," and told to answer on a scale of 0 to 10, with 0 meaning not at all influential and 10 meaning extremely influential. The average answer was 4.6.

Respondents were then asked "how much influence you think the views of the majority of Americans should have on the decisions of elected officials in Washington." The average response was 8.4. Thus the average difference between the actual and preferred level of influence was 3.8.

Most significantly, an overwhelming majority of 84% indicated they wanted to see the public have more influence than they perceive it has now, by giving a higher number for the preferred level than for the actual level. Just 8% indicated they favored the existing amount of public influence and 4% indicated they favored less. Among those who showed a desire for greater influence, the amount of increased influence desired was also quite substantial--4.4 points on the 10-point scale.

To determine the strength of these attitudes, and to see if they could be changed through persuasive arguments, respondents were presented a series of pro and con arguments about whether the public should have more influence on government decisions and were asked to rate each argument as convincing or unconvincing. All of the pro arguments were convincing to an overwhelming majority, while none of the con arguments were found convincing by more than 27%. (See box below.)

Pro and Con Arguments on Increasing Public Influence

Pro Arguments
The government has become so bogged down in partisan conflict and so distorted by the influence of moneyed interests that it is necessary for the American public to have a stronger voice in shaping government decisions 80%
The principles of democracy are the cornerstone of the United States' form of government. Therefore, as a general rule, the government should be guided by the will of the majority when making decisions. 77%
Nobody knows what's best for the people better than the people. Paying attention to the preferences of the majority is most likely to produce policies that reflect what is best for the country as a whole. 74%

 

Con Arguments
The public is emotional, volatile and uninformed. Therefore it is better for policymakers not to be very influenced by the public's wishes when making decisions. 20%
Members of the government are well informed and are able to think through issues thoughtfully and objectively. Therefore their judgments should count for more than the views of the public. 26%
While there are many problems in the way that the government works, increasing the influence of the public is not really going to help. There is really no reason to believe that the public is any better than the people in the government. 27%

Giving the Public Precedence Over Elected Officials

A widely repeated discussion in American society is whether elected officials should pay more attention to their own views, or to the views of the majority of those who have elected them. In fact, there is a fairly strong consensus among the American public on this question. If asked to choose between the two, a very strong majority of respondents said that the views of the majority should have more influence. (See box below.)

This view is not simply due to the effect of the impeachment debate: when Time/CNN asked this same question in February 1993, 68% said the voters should take precedence (representatives' judgment: 24%).

This does not mean that most Americans want direct democracy. In the above-mentioned question that asked how much influence the public should have on a scale of 0 to 10, only 36% gave the answer of 10. It also does not mean that most Americans do not want policymakers to consider what they think is right. In the focus groups, the most common concern was not that elected officials would follow their own judgment, but that they would be overly influenced by special interests. In a 1992 University of Nebraska study, 86% agreed that "Congress is too heavily influenced by special interest groups when making decisions." There even seems to be sentiment that elected officials need to pay more attention to what they think is right. In the current poll, an overwhelming 79% agreed that "Elected officials would make better decisions if they thought more deeply about what they think is right."

However, as noted, when respondents were asked which should have more influence on a member's decision, by nearly a three-to-one margin they say that it should be the public over the member's judgment. Furthermore, if there is an added proviso that the member should make some adjustment for the public not being fully informed on all sides of the issue, then an overwhelming seven-to-one majority endorses the idea that Congress should basically mirror the public. Presented the statement: "The goal of Congress should be to make the decisions the majority of Americans would make if they had the information and time to think things over that Congress has," 85% agreed and just 12% disagreed.

When Americans are presented more nuanced alternatives, it becomes clear the public's first preference is for policymakers both to consult what they think is right and be ready to adapt their position on the assumption that there is some validity in the majority's view. Asked what he should do "[i]f a member of Congress is involved in developing legislation on an issue and he finds that the majority of people in his district favor a course of action that is different from the one that he thinks is best," only 19% said he should "do what he thinks is best, on the basis that he should not be swayed by external pressures," and just 23% said "he should follow the will of the majority, on the basis of democratic principles." A much stronger 55% said he should "re-evaluate his position and look for a new alternative, on the basis that there is probably something valid in the majority's position."

Confidence in the Public's Judgment

Overall, Americans show strong confidence in the public's judgment. In September 1997 Pew Center asked, "[i]n general, how much trust and confidence do you have in the wisdom of the American people when it comes to making political decisions?" Sixty-four percent said a good deal or a very great deal, while 35% said not very much or none at all.

Interestingly, the current poll also found that an overwhelming majority of Americans had more confidence in the wisdom of the public as a whole than in the views of the majority of their own party, even though the views of members of their party would presumably be closer to their own. (See box below.)

Equally striking, when another sample was asked which they would "prefer to have the most influence on the government," 73% said the views of the public as a whole, while 13% said the views of the majority of Republicans and 10% the views of the majority of Democrats.

Comparing Congress to an Informed Sample of the Public

One of the more striking findings from the current poll is that a strong majority of respondents said they would have more confidence in the decisions of a random sample of Americans who were given information and a chance to deliberate on a subject than in the decisions of Congress. Respondents were given a description of what is sometimes called a "deliberative poll": a random sample is first presented information on an issue, and then given time to deliberate before answering a policy question. By a four- to-one margin, respondents expressed more confidence in the majority decisions of such a sample than in the decisions of Congress.

2. The majority of Americans believes that most of the decisions the government makes are not the decisions that they would make, and an overwhelming majority believes that the government is not being run for the benefit of the public as a whole. If the public had more influence, the majority believes, government decisions would more effectively serve the interests of the public as whole.

Respondents were asked, "What percentage of the time does Congress make decisions that are the same as the decisions that you would make?" Another sample was asked, "What percentage of the time do you think Congress makes decisions that are the same as the decisions that the majority of Americans would make?" In both cases the median response was 40%. Only 18% of respondents gave a percentage above 50%.

Does the Government Do What the Public Wants?

Several academic studies show that, consistent with public perceptions, the correspondence between government decisions and public opinion as expressed in national polls has diminished over the last decades and now stands at slightly more than chance. A study by Benjamin Page and Robert Shapiro for the years 1935-79 found a correspondence of 66%. Analyzing just the years 1960-1979, Alan Monroe found a 63% correspondence. Finally, for the most recent period--1980-1993--Monroe found only 55% correspondence. Since these were binary choices--either for or against a government decision--55% is only slightly above chance. Thus public attitudes appear to have very little influence.

Do Government Officials Understand and Respect the Public?

Several recent studies that included interviews with policymakers found substantial misperceptions of the public, and also a low level of confidence in the public's competence on public policy issues.

In a new book, Misreading the Public: The Myth of a New Isolationism (Brookings, 1999) Steven Kull and I.M. Destler report on an extensive study conducted jointly by COPA and the Center for International and Security Studies at the University of Maryland (CISSM). Interviews with members of Congress, their staffers, and executive branch officials revealed a widespread view that the public was going through a new phase of isolationism that included disliking the United Nations and intrinsically opposing foreign aid. A comprehensive review of existing polls, as well as new polls, strongly contradicted this perception. Government officials who had such beliefs were also given the opportunity to propose new poll questions to elicit the assumed isolationist attitudes: even then the subsequent poll results were contrary to their assumptions.

In a study released in April 1998, Pew Research Center conducted interviews with members of Congress, presidential appointees, and senior civil servants. Using parallel questions in the elite interviews and in public polls, the study found that government officials assumed the majority was opposed to an activist government, while the poll results were to the contrary.

A low level of confidence in the public has also been found among policymakers. In the above-mentioned Pew study, when asked "Do you think the American public knows enough about the issues you face to form wise opinions about what should be done about these issues, or not?", only 31% of the members of Congress, 13% of the Presidential appointees and 14% of the senior civil servants endorsed the public's ability. In a 1996 survey of 2,141 American opinion leaders sponsored by Duke and George Washington Universities, 71% agreed that "Public opinion is too short-sighted and emotional to provide sound guidance on foreign policy." And in the above-mentioned study by COPA and CISSM, numerous interviewees made comments such as the following by a member of Congress:

Interviewer: Do you [think]...that the actions that Congress takes are pretty much in line with where the public is...?

Member:... No, they probably are not, I'm not sure they should be in line. I mean, I think, hopefully we have more information, and we move with a little less emotion.

Consistent with their feeling that policymakers do not make the decisions they would make, a strong majority feels that policymakers do not understand or pay attention to the public. In the current poll, 63% said they felt that "people in government understand what most Americans think" either "not that well" or "not well at all," while just 35% said "somewhat well" or "very well." In another sample, 67% answered that people in government understand "what people like you think" either "not that well" or "not well at all." Similarly, the Pew Research Center found in November 1997 that 76% agreed with the statement, "Generally speaking, elected officials in Washington lose touch with the people pretty quickly." An October 1994 Gallup poll found 75% saying Congress is "generally out of touch with average Americans.

Serving the Public As a Whole

Perhaps most important, most Americans do not seem to feel that the decisions made in Washington serve the interests of the public as a whole.

Similarly, Americans show little trust that Washington will do what is "right"--presumably a measure of how well it is fulfilling its mandate in a democratic system. Asked "How much do you think you can trust the government in Washington to do what is right?", only 19% answered "just about always"(2%) or "most of the time"(17%), while an overwhelming 80% said "only some of the time"(73%) or volunteered "none of the time" (7%).

In a 1992 University of Nebraska study, 86% agreed that "Congress is too heavily influenced by special interest groups when making decisions." Only 30% agreed that "Congress does a good job representing the diverse interests of Americans, whether black or white, rich or poor," while 57% disagreed.

Finally, an overwhelming majority said that if the public had more influence, the policy outcomes would better serve the interests of the public as a whole. (See box below.)

Here again, this view is not simply due to public disgruntlement about the impeachment process. When Gallup asked the question in April 1996, 80% said that following the public would be better.

3. The public's feeling of being marginalized from government decisionmaking has risen dramatically over the last few decades, and on several measures is now at an all-time high. Conversely, confidence that the government serves the interests of the public has eroded dramatically.

The public's dissatisfaction with its level of influence over government decisionmaking is not a chronic condition rooted in human nature. On virtually all measures, the public felt far less marginalized in the early to mid-1960s. In the late 1960s dissatisfaction began a sharp upward movement until the mid- to late 1970s. Thereafter its movement upward was more erratic but reached new heights in the 1990s. The current poll, taken in the midst of the impeachment trial, shows that on some measures the sense of marginalization has reached an all-time high (see also the section Public Influence and the Impeachment Process below).

In 1964 only 29% said that "the government is pretty much run by a few big interests looking out for themselves," while a strong 64% majority said that the government "is run for the benefit of all the people." In 1972 a majority (53%) said for the first time that "the government is pretty much run by a few big interests." From October 1990 through 1997, those saying "the government is pretty much run by a few big interests" were always 70% or more.

In response to the statement "Public officials don't care much what people like me think," in 1960 only 25% agreed. Agreement then started an upward movement, reaching a majority for the first time in 1976 and 60% in 1990 (58% in the current poll).

In response to the highly unequivocal question, "People like me don't have any say about what the government does"(emphasis added), only 27% agreed in 1960. The numbers rose thereafter but it was not until 1990 that the number agreeing surpassed the number disagreeing. The number agreeing in the current poll (56%) matches the previous high of 1994.

4. Though most Americans are quite uncertain about the effectiveness of sampling, a strong majority feels that policymakers should pay close attention to polls when making public policy.

Most Americans have a low level of confidence that the samples used in polls are effectively representative. Asked to estimate how often a poll of 1,000 scientifically selected Americans correctly reflects the attitudes of the general population, the median estimate was just 50% of the time. Other polls have also found majorities saying that such a sample is simply not representative.

Despite these low estimates of the validity of polling methodology, a strong majority feels policymakers should nonetheless pay attention to polls when making policy decisions. When given arguments for and against the idea that policymakers should pay attention to polls on policy issues, a strong majority preferred the argument saying that policymakers should pay attention to them (see box below).

Even when presented two competing arguments about whether policymakers should pay attention to their approval ratings, 61% preferred the argument that they should.

Other organizations have also found a positive attitude toward polls. An April 1996 Gallup poll asked whether "polls of the opinion of the public are a good thing or a bad thing in our country"; 87% said they were 'good.' In a March 1998 CBS News poll, 68% said they thought that "polls of public opinion on issues of the day have value to the people." ABC News also found that 87% thought polls are a good (65%) or very good (22%) way "of finding out what the average American is thinking." A September 1994 Time/CNN poll even found that 58% thought pollsters have too little influence in government, while 30% said they have too much.

Most significantly, it appears that a strong majority believes that polls ultimately serve the interests of the public as a whole. A June 1997 Pew Center poll found that 68% believe that "most opinion polls work for... the best interests of the general public," while 19% said they worked against it. When Gallup asked in April 1996, "If the leaders of our nation followed the views of public opinion polls more closely, do you think the nation would be better off, or worse off than it is today?" 74% said "better off," while 14% said "worse off."

5. Majority support for increasing the influence of the public exists even though the public as a whole underestimates the competence of the public to make judgments on public policy.

Majority support for increasing the influence of the public is not derived from idealized estimations of its competence to make judgments. In fact, the public as a whole underestimates the competence of the public.

To explore the public's appraisal of the public, poll questions were designed that used the respondents' assessment of their own competence as a reference point. Respondents were asked, "Compared to the average American, would you say you are more or less able to make reasonable judgments about national issues?" Given that this was a representative sample, if the public was perceiving itself correctly, the percentage of respondents saying that they were more competent and the number saying they were less competent than average would be equal. In fact, by a nearly three-to-one ratio, more respondents said they were more competent than average. This suggests that the public as a whole underestimates its competence. (See box below.)

The same dynamic occurs on the related question of how closely Americans follow current national affairs. Asked, "Would you say you follow what's going on in government and public affairs more closely or less closely than the average American?" 57% said more and 25% said less.

This dynamic has been explored in various studies which have found, for example, that the public tends to underestimate how free the public is from racism and sexism. Earlier COPA studies have revealed that the public tends to underestimate how willing the average American is to contribute to UN peacekeeping and to take steps to ameliorate global warming.

6. An overwhelming majority believes that if the public gained more influence, this would counteract a perceived trend toward wealth concentrating in fewer hands, concurrent with the perceived increase in the influence of the wealthy.

In the focus groups, the dominant explanation for why the public is being marginalized from government decisionmaking was that "money" is gaining an increasingly disproportionate influence.

In the poll, a very strong majority expressed the view that the wealthy and corporations are gaining increasing influence. Asked "Over the last ten years, would you say that, overall, the wealthy have gained influence or lost influence on the US government?", 69% said that the wealthy have gained influence. Similarly, in a different half-sample, 67% felt that that corporations had gained influence.

An even stronger majority perceived that wealth is concentrating in fewer hands-- presumably due at least in part to the wealthy's increasing influence. (See box below.)

An even stronger majority expressed the belief that if the American public had more influence, this would have a positive effect on their economic position--presumably countering the influence of the wealthy.

7. To serve the interests of the public as a whole, the majority believes that members of Congress need to make a conscious effort to do so, rather than simply focusing on the interests of their district. Most Americans reject the idea that a competitive political process, in which each member of Congress simply represents the interests of its district, will be self-correcting and ultimately serve the best interest of all.

When presented two arguments, a strong majority rejects the "invisible hand" idea that if each member of Congress seeks to serve the interests of its district this will produce an optimal outcome, and favors the idea that members need to make a conscious effort to serve the interests of the whole country and to build consensus. (See box below.)

When asked directly, a majority also endorses the principle that members of Congress should think in terms of the country as a whole. In the current poll, COPA repeated a question from a September 1994 ABC News poll: "Do you think your own representative in Congress should be more interested in doing what's best for the country, or what's best for your own congressional district where you live?" Just 38% said that representatives should do what's best for the district (33% in 1994), while 52% said what's best for the country (63% in 1994).

Similarly, in a 1992 University of Nebraska study 85% agreed that "Members of Congress should do what is best for the entire country, not just their district." To make the question a bit more challenging, the study also asked: "To help balance the budget, would you encourage your representative to quit trying to bring federal projects back to your district even if other representatives around the country did not quit?" Fifty-five percent said yes. Asked to rank functions of members of Congress by their importance, bringing money or projects back to the district was ranked lowest.

Most respondents in the current poll also claimed that they think more in terms of the country as a whole in making their own electoral decisions. Repeating a question from an October 1994 CBS News poll, COPA asked, "What is more important when you vote for Congress--how things are going in the country overall, or how things are going in your own district?" Just 37% said the district (26% in 1994), while 59% said the country as a whole (66% in 1994).

Public Influence and the Impeachment Process

1. A strong majority believes that the investigation of, and the decision to impeach, President Clinton were not supported by the majority of Americans and were not motivated by concerns for what is best for the country. The majority felt that members of Congress should have voted on impeachment consistent with the views of their constituents.

It appears that many Americans are aware of polls showing majority opposition to the conduct of the investigation of President Clinton and the decision to impeach. Asked about their perception of the public's attitudes, a strong majority expressed the view that the investigation and impeachment were carried out in opposition to the wishes of the majority (See box below.)

Public's View of Majority on Impeachment
Throughout the Starr investigation and the process leading up to impeachment, do you feel that the government has behaved in a way that is consistent or not consistent with the wishes of the majority of the American public? Not Consistent

69%

Do you think that the majority of Americans approved or disapproved of the House of Representatives impeaching President Clinton? Disapproved

67%

Do you think the majority of Americans favors or opposes removing President Clinton from office? Think it opposes

68%

Also, when respondents in the current poll were asked how a sample of 500 Americans who were informed about all sides of the issue would respond, 60% said they thought the majority of this group would oppose "impeaching the President and removing him from office."

A strong majority also believes that those who voted in favor of impeachment were not motivated by what is best for the country. (See box below.)

Numerous other polls also found that the majority believes the investigation of and the decision to impeach the President were primarily motivated by partisan political interests. In an August 1998 Los Angeles Times poll, 59% said "the investigation against Bill Clinton has more to do with partisan politics," while just 30% said it has more to do "with getting to the truth." In a September 1998 CBS News poll, just 26% said "Independent Counsel Kenneth Starr is mostly conducting an impartial investigation to find out if anything illegal occurred," while 63% said he "is mostly conducting a partisan investigation to damage Bill Clinton." In October 1998 Washington Post polls, 71% of respondents said that they thought that "the Republicans in Congress... are mainly interested in hurting Clinton politically," while just 23% thought they were mainly interested in "in finding out the truth." Similarly, 63% said they thought the Democrats are "mainly interested in protecting Clinton politically," while 26% thought they were most interested in finding out the truth.

Following the Public

During the run-up to the impeachment decision, a fairly strong majority of Americans felt members of Congress should act on impeachment according to the public's views, rather than their own judgment. (See box below.)

Significantly, this attitude is not simply a function of how people feel about impeachment. Majorities favored sticking closely to public opinion both among those who favored impeachment and among those who opposed it.

2. The impeachment process appears to have sharply worsened the already low perception of government responsiveness to the public and confidence that the government does what is right -which on some measures have reached an all-time low.

According to poll questions that have been asked regularly over the last few decades by the National Election Studies, the impeachment process has been accompanied by a sharp increase in the public's feeling of being marginalized from government decisions. In response to COPA asking the NES question, "How much attention do you feel the government pays to what the people think when it decides what to do?", the percentage answering "not much" has risen to an all-time high of 54%. This is 32% higher than the last time the question was asked in 1996, and 13% higher than its previous all time high in 1982. (NES data for 1998 was not yet released at the time of writing.)

In response to the question, "How much do you feel that having elections makes the government pay attention to what the people think?", the percentage saying "a good deal" is at an all-time low of 30%. This is 12% lower than in 1996, and 7% lower than its previous all-time low in 1988. Presumably the public took note of the fact that the House Republicans did not change their strategy on impeachment in the wake of Democratic gains in the 1998 elections.

In response to the question, "How much do you trust the government in Washington to do what is right?", the percentage saying "just about always" or "most of the time" is down to 19%. This is lower than the NES has ever recorded, though other polling organizations have reported numbers in this range or lower--most recently around the time of the 1994 elections.

In response to COPA asking the NES question, "How much attention do you feel the government pays to what the people think when it decides what to do?", the percentage answering "not much" has risen to an all-time high of 54%. This is 32% higher than the last time the question was asked in 1996, and 13% higher than its previous all time high in 1982. (NES data for 1998 was not yet released at the time of writing.)

In response to the question, "How much do you feel that having elections makes the government pay attention to what the people think?" the percentage saying "a good deal" is at an all-time low of 30%. This is 12% lower than in 1996, and 7% lower than its previous all-time low in 1988. Presumably the public took note of the fact that the House Republicans did not change their strategy on impeachment in the wake of Democratic gains in the 1998 elections.

In response to the question, "How much do you trust the government in Washington to do what is right?" the percentage saying "just about always" or "most of the time" is down to 19%. This is lower than the NES has ever recorded, though other polling organizations have reported numbers in this range or lower--most recently around the time of the 1994 elections.

Other poll questions that have been demonstrated to correlate with voting behavior, while they have been historically low do not, however, show a significant change. Thus it appears that this dissatisfaction with government responsiveness and diminished confidence in government is not likely to be expressed as a greater reluctance to vote.

 


 

Acknowledgements

Steven Kull, Clay Ramsay and Monica Wolford designed the questionnaire, analyzed the data, and wrote the report with the research assistance of Elizabeth Detter and Timothy McDonald.

I.M. Destler, Frederick Steeper, Richard Sobel, Eric Shiraev, Ashley Grosse and Fran Burwell contributed to the questionnaire.

Karin Johnston managed the production of the report with the assitance of Elizabeth Detter, Timothy McDonald, Laura Cochrane and Adam Gagne.

CCI Communication Inc. carried out the telephone interviewing. Scientific Samples supplied the random-digit sample.

The search of existing poll data was done with the aid of the Roper POLL database.

The study itself was made possible by a generous grant from the Circle Foundation.

Back